Privacy Policy
At M3 Solar Pvt. Ltd., your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect the personal information you provide through our website, M3 Solar (www.m3solar.in), and related pages. We aim to be transparent in our practices and ensure your data is handled responsibly and securely.
We encourage you to review this policy so you fully understand how your information will be used.
1. Collection and Use of Personal Information
When you visit our website or request our services, we may collect personal information to meet your needs. This information may include but is not limited to:
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Name, email address, phone number, and physical address
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Date of birth, gender, and occupation
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Information needed to provide requested services, like electricity requirements
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Payment details for financing options
If you’re interested in financing options for our solar products, we may request additional details like Social Security Numbers, credit histories, and banking information to assess eligibility.
We use this data to provide solar products and services, guide you in your solar installation process, and comply with legal obligations. We do not sell or share your information with unrelated third parties for their independent use.
2. Protecting Personal Information
We take the protection of your data seriously. Access to personal information is limited to authorized personnel who need it to perform their jobs. Our training, systems, and policies are designed to maintain the accuracy of your data and protect it from loss, misuse, or unauthorized access.
3. Use of Your Information
We use your personal information to:
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Respond to your inquiries and service requests
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Provide financing for solar installations where applicable
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Customize your experience on our website
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Comply with legal requirements
We may share your information with third-party service providers to fulfill your requests (e.g., shipping or installation). However, these providers are only allowed to use your information for our purposes.
4. Domain Name and IP Address
We collect the domain names and IP addresses of visitors to analyze site traffic and improve user experience. This statistical data does not identify individual users and is not shared externally except in an aggregated format.
5. Log Files
We maintain log files to track website activity and troubleshoot issues. Access to such data is strictly limited to authorized personnel and is only reviewed when necessary, e.g., for legal inquiries or system abuse.
6. E-mail Address
If you provide your email through our website (e.g., contact forms, newsletters), we may use it to send updates about products, services, or events. You can opt out of marketing emails at any time by contacting us at support@m3solar.in. However, transactional emails (e.g., order confirmations) will still be sent as needed.
7. Other Personal Information
If you share a phone number or mailing address, we might use it to inform you about new products, services, or events. You can opt out of this communication anytime by contacting us at support@m3solar.in.
8. Information Disclosure to Third Parties
Your personal information is used only for M3 Solar Pvt. Ltd.'s operations and is never sold or shared with unrelated third parties. Limited data may be shared with trusted service providers delivering specific services, like shipping products to you. These providers are bound to maintain confidentiality.
9. Cookies
Cookies are small data files sent to your browser to improve your browsing experience. We use cookies to:
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Remember login details for seamless access
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Personalize your website experience
You can choose to block cookies through your browser settings, but this may impact certain website features.
We use analytics tools to understand how visitors interact with our website and improve services. These tools may collect information anonymously about your usage patterns. Visitors can opt out of certain data collection by using services like the Google Analytics Opt-Out Browser Add-On.
10. Analytics and Ad Networks
11. Data Security
We have implemented measures to safeguard your data, including secure systems and encryption practices. However, no system is foolproof. We recommend taking precautions, such as using strong passwords and secure browsers, to further protect your data.
12. Data Forwarding
13. Children's Privacy
All data is stored securely on servers located within India and managed by M3 Solar Pvt. Ltd.. We do not transfer your data internationally.
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
14. Third-Party Sites
Our website may link to third-party sites with their own privacy policies. We encourage you to review these policies, as we are not responsible for their practices.
15. Future Changes
By using this website, you agree to the terms of this Privacy Policy. M3 Solar Pvt. Ltd. may update this policy from time to time. Changes will be posted on this page, so please review it periodically.
16. Comments and Questions
If you have any questions or concerns about our Privacy Policy or your data, feel free to contact us at support@m3solar.in or reach us by mail at the following address:
M3 Solar Pvt. Ltd.
Lower Ground Floor, Salcon Rasvilas
D-1, Saket District Center, Saket
Near Select City Walk
New Delhi - 110017
Thank you for trusting M3 Solar Pvt. Ltd.